l4444's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how l4444 collects, uses, and protects your data.
This Privacy Policy ("Policy") describes our commitments and practices regarding the collection, processing, storage, and protection of personal information of l4444 platform users. By using the site, you are considered to have given your consent to the terms of this Policy.
What information we collect
When you create an account and use services on the l4444 platform, we may collect various types of information. This information is stored securely and is used solely for the purpose of providing and improving our services.
1.1 Information You Provide Directly
- Full name, date of birth, and identity verification information related to your national ID or passport
- Mobile number and email address
- Current address and area
- Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers, and bank account numbers
- Any information provided when contacting customer support
1.2 Automatically Collected Information
When you use our website or platform, the following information may be collected automatically through technical means:
- IP address and device identification information
- Browser type, operating system in use, and screen resolution
- Traffic source, pages visited, and session duration
- Information obtained from cookies and similar tracking technologies
- Betting history, game session activity, and transaction details
1.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may sometimes collect information from trusted third parties. These third-party providers comply with applicable laws and privacy standards and are bound by agreements with us.
How we use your information
l4444 uses collected information only for legitimate and transparent purposes. The main purposes for which we use information are listed below:
2.1 Service Operation and Improvement
The information you provide is used for account registration, identity verification, managing betting and gaming activity, processing deposits and withdrawals, and providing customer support. This information also helps us make our platform more user-friendly and effective.
2.2 Security and Fraud Prevention
Information is analysed to ensure account security, detect suspicious activity, and prevent cyberattacks or fraudulent transactions. l4444 uses SSL encryption technology, which makes it impossible for third parties to intercept or read your information.
2.3 Meeting Legal Obligations
Collected information may be used or disclosed where necessary to comply with applicable laws, regulations, and guidance from regulatory authorities. This includes age verification and ensuring responsible conduct.
2.4 Communications and Notifications
Your contact information may be used to send account activity updates, transaction confirmations, important service updates, and relevant promotional information. You may change your preference for receiving promotional messages at any time.
Cookies and Tracking Technologies
l4444 uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.
3.1 Types and Purposes of Cookies
- Essential Cookies: These are necessary to maintain the basic functionality of the site and login sessions.
- Functionality Cookies: Used to remember your preferences and settings and to provide a personalised experience.
- Analytics Cookies: Help improve service quality by analysing how the site is used.
- Security Cookies: Help detect and prevent fraud.
If you want to disable cookies, you can change your browser settings. However, disabling cookies may limit some functionality of the site.
Sharing Information with Third Parties
l4444 never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Necessary information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, maintaining technical infrastructure, and providing customer service. These providers are obligated to use the information only for the specified purpose.
4.2 Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or the requirements of applicable law. In such cases, we always disclose only the minimum information necessary.
4.3 Business Restructuring
If l4444 undergoes a merger, acquisition, or business restructuring, user information may be transferred to the new ownership. In such a situation, we will notify users in advance.
Important: Only information that is essential for operating games may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, or JILI — not personal financial or identity information.
Data Protection Measures
To keep your information secure on the l4444 platform, we follow industry-standard security technologies and practices.
- SSL Encryption: All data transmission is protected by SSL/TLS encryption, making it impossible for third parties to intercept or read your information.
- Encrypted Storage: Collected sensitive information is stored on secure servers using encrypted methods.
- Access Control: Only authorised personnel can access your information for specific needs. Every access is logged.
- Regular Security Reviews: The security of our systems is regularly reviewed and tested to ensure protection against the latest threats.
- Firewall and Intrusion Detection Systems: Advanced firewalls and real-time intrusion detection systems are active at the server level.
Please note that no method on the internet can guarantee complete security. We are committed to ensuring the highest level of protection, but you also have a responsibility to keep your login credentials private.
Data Retention Period
l4444 retains your personal information only for as long as it is necessary to provide services or fulfil legal obligations. The key guidelines of our retention policy are given below:
6.1 Active Accounts
All information necessary to provide services is retained while your account is active. Transaction details and betting history are kept for a specified period for service quality and dispute resolution purposes.
6.2 After Account Closure
Even after an account is closed, information required for legal obligations, tax requirements, or dispute resolution may be retained for a specified period. Once that period has passed, the information is securely deleted or anonymised.
6.3 Marketing Communication Data
If you opt out of promotional communications, your preference is retained to ensure you do not receive unwanted messages again in the future.
Your Rights and Choices
l4444 believes that users have the right to maintain adequate control over their own information. Your main rights are described below:
7.1 Right to Access Information
You may request to view and receive a copy of the information collected about you at any time. This request can be made through our support team.
7.2 Right to Correct Information
If there is any inaccuracy or incompleteness in the information we hold about you, you may request a correction. The correction will be completed after identity verification.
7.3 Request to Delete Information
Under certain circumstances, you have the right to request deletion of your information. However, due to legal obligations, some information may be required to be retained for a specified period.
7.4 Right to Opt Out of Promotional Communications
You may stop receiving promotional emails or messages at any time. However, important service-related notifications (such as transaction confirmations) will continue to be sent.
7.5 Right to Lodge a Complaint
If you have any concerns or complaints about how your personal information is used, please contact our support team. We will try to resolve your complaint as quickly as possible.
Protection of Minors
l4444 strictly provides services only to those aged 21 and above. We do not knowingly collect or process the personal information of any minor.
An age verification process is followed at the time of account registration. If it comes to our attention that a minor is using our platform, that account will be immediately suspended and the collected information will be deleted.
If you believe a minor is using our platform, please contact [email protected] immediately.
International Data Transfers
l4444's services rely on global technology infrastructure, which means your information may sometimes be stored or processed on servers outside Bangladesh. In such cases, we ensure that:
- The receiving party complies with internationally recognised data protection standards.
- Data transfers are carried out through secure channels.
- The receiving party is contractually bound to protect data privacy.
Changes and Updates to This Policy
l4444 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify users in the following ways:
- The date of the update and details of the changes will be clearly published on the website.
- Registered users will be notified via email or relevant notifications.
- For significant changes, re-consent may be requested.
Continuing to use the platform after the updated policy is published will be considered as acceptance of the new policy. Therefore, it is recommended to visit this page regularly.
Contact Us
For any questions, concerns, or requests regarding this privacy policy, please contact our support team. l4444 provides assistance 24/7 in both Bengali and English.
Reach us directly via live chat from any page on the site. Instant support is available 24/7.
For specific privacy-related requests or complaints, email us at: [email protected]
Have more questions?
You can find answers to common questions on our FAQ page, or log in to l4444 directly to speak with the support team.